Last updated: March 31, 2026

Table of Contents

<aside> 💡 TLDR: Do you have a few hours here and there—between school drop-off, errands, or other commitments? Are you curious, calm under pressure, and good with people? This role is built for you.

JotPsych is the premier AI-scribe for behavioral health providers. As an Customer Support Specialist, you’ll use the time you do have to support providers that use JotPsych and improve their experience.

For hires who excel in this role, we plan to offer an eventual transition to a Customer Success or Sales position.

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Mission

Behavioral health is in crisis. Demand is at an all-time high, and clinicians are drowning in admin work—often spending 3+ hours per day documenting sessions, chasing billing, and wrestling with their EHR.

JotPsych’s mission is to defeat admin work and let clinicians practice human-centered healthcare.

We already reduce note-taking time by ~90% for thousands of providers. Now we’re expanding into billing, scheduling, e-prescriptions and more. Content is how we’ll tell that story to the world.

JotPsych: Background and Context

JotPsych | Spend less time on patient notes with our behavioral health scribe software

• 🛗 Elevator pitch: JotPsych software listens to behavioral health providers while they talk to their patients (with consent, of course). A few seconds after the patient leaves the room, the provider already has a robust draft of the medical note waiting for them. Super customizable, easy to integrate with any current workflow. Medical note completely done and submitted for insurance reimbursement before the next patient enters the room. No more typing during the session, no more catching up on notes at home in the evening. Eye contact and peace of mind. 🧘
• 🚀 JotPsych is a post-revenue, seed-stage software startup backed by Base10. The product currently reduces administrative time for behavioral health clinicians by 90% and is expanding to encompass other clinical and administrative workflows. You can learn more about JotPsych by visiting the website, reading up on our fundraise announcement, and/or by listening to the podcasts below:

Last week, we announced our $5M seed round led by Base10 Partners to build the first agentic EHR for behavioral health. | JotPsych posted on the topic | LinkedIn

https://open.spotify.com/episode/3L9AiModV663969kbcqo9R?si=RIoX9pTaTf-AUJahflFj_w&nd=1&dlsi=d81383485dca4964

https://open.spotify.com/episode/1snPxaGR0tW0dSta0SIa5s?si=mB6XafkQQ8mndqhUwnpkuw&nd=1&dlsi=795dd89e26c1407f

https://open.spotify.com/episode/7ocrWYb3ArJ7gEnkx1oSXH?si=CbIJCGh_RsmkbwTw64Mq8A

https://open.spotify.com/episode/3N5UYm2tbBKdROlFcYcVlg?si=846cb7ebb28449e3

• ⛓️ JotPsych was founded by Nate Peereboom and Jackson Bierfeldt. Nate’s mom was a nurse practitioner, so he grew up in the shadow of overwhelming medical documentation. Jackson is a language and audio nerd, and when GPT-3 hit the market, he knew something could be done here. The company is currently 10-15 FTE.
• 🚀 JotPsych has scribed for 1.8m+ patient encounters.